Your Meeting of the Year

When are you going to have your best meeting of the year?   Next week?  Next month? 4th Quarter?

I may have already had mine the day before yesterday.  I set out in 2013 with the goal of more coffee and lunch meetings with more creative people to network, brainstorm, and gain ideas from to help kickstart the year.  And my meeting with Nicholas McGill, an acquaintance I've not seen for several years, ended up providing me with more value and inspiration than I ever imagined.

We have the potential to help each other with connections, business opportunities, and personal goal achievement--and it made me wonder why I let several years go by without reaching out to him.  We have our next meeting already on the calendar to follow up on the areas where we might be able to help one another.

In case you're wondering, this extremely bright talented young man runs his own company here in Northern California, Heroik Media, and has a team working with him transforming businesses, people, and heck--who knows, maybe the world next.  Watch Nicholas' two-minute video introduction--you won't be disappointed and it might inspire you to:

• Consider how you tell the world who you are
• Consider who you are in the first place
• Consider reaching out to Nicholas via email
• Consider that next coffee or lunch meeting you schedule.

When will be your best meeting of the year?

Right People, Opportunity, and Compensation

"If you pick the right people and give them the opportunity to spread their wings—and put compensation as a carrier behind it—you almost don't have to manage them."               --Jack Welch--


I'd add that this means giving your people the tools and target, getting out of their way, and clearly showing the rewards for winning.

Did You Arrive at a Consensus? Oh-oh

Everyone likes to make nice.  To get along.  To get agreement.

But in this rush, the group may not "flush" out all the issues.

The leader's job is to encourge conflict, debate, and healthy disagreement.  Only when this happens can the leader be sure that she has drug out enough conflict in order to flush out bad alternatives--and gain commitment around the final (best) outcome.

Select Your Crew, Get Rid of Mutineers, and Harness Everyone's Strengths

It is so tempting.

You arrive as a new supervisor or manager in a department or division.  And the first thing you want to do is to "change things" and make your mark and make a difference.

You learn the business, you go see some customers, you design some new programs and "ways of doing things," and within 30-90 days, you LAUNCH your new plan.

And in 90 more days, you haven't reached your goals and the results are not that much different.

Why?  Because you started with tactics, programs, and measures.  You didn't start with the people.

Jim Collins said it better than anyone in Good to Great.  First, you:

1. Get the right people on the bus
2. Get the wrong people off the bus
3. And get the right people in the right seats

But assessing, working with, and adding or eliminating people take up valuable time, right?  Yup, sure does.  "I'll figure out the people part later, but for now--I've got to change somethings and satisfy my boss!"

In extreme cases, you have to step aboard and make immediate changes.  Like the ship's First Mate who takes over for a Captain wounded in battle.  If he doesn't put out the fires, plug the leaks, and grab the wheel with both hands--the entire ship and crew are in trouble.

But unless your ship is on fire and leaking water, you need to first CAREFULLY select your crew, and in particular--the leaders of that crew.  You need to remove the mutineers and leave them on shore.  And then you need to see to it that everyone on the ship is doing the job they were born to do--which might not necessarily be the job they're in now.

When the crew is right, only then can you chart your course, raise the sail, and head North with the confidence that you are all a team committed to one thing: the destination.

What Do You Value?

I think most lists of company values are crap.

Yes, I said "crap."  Why?  Because, in my opinion--the lists are contrived from a random list of values that the leaders think "sound good" or would be good for the organization.

If you want to dig deep on this, spend 3 minutes at Jim Collins' site to listen and learn about the absolute #1 best way in the world to select your company values:  Examine your best employees and what makes them special--and take their list of collective values and attach them to your company.

I've used Collins' technique and can tell you it works…very well.

On Purpose

Mission and values….yes.  But purpose?  What is a company's "purpose statement?"

Verne Harnish (author of Mastering the Rockefeller Habits) puts it this way.  "Values are the rules of the organization.  Purpose is the heart."

Questions to get at your purpose:

"Why are we doing what we are doing?"

"What is the reason we are in the business we are in?"

"What is our Passion for the business we're in?"

"What's our Higher Reason for being in this specific business?"


When you've developed your purpose statement, it breathes life into why you're here. And whether you're a company of 10,000 or a company of 1, it is always better to be "on purpose."

If You Help Enough People Get What They Want....

...you'll get everything you want.  That's a quote from  Zig Ziglar.  But how many put it to work?

If a leader has worked with her team to set up goals which meet organizational objectives--its' likely that in a culture of achievement--the team members would also be hitting their goals--which are ideally tied to compensation, advancement, recognition, or development opportunities.

And so, by virtue of the above--when the leader helps her team reach each individuals' goals--she is helping the organization--and herself--reach HER goals.

Its just that simple.

What Gets Measured Gets Attention....

....and what gets attention gets results.  There's truth in this concept that "what gets measured gets attention--and what gets attention gets results."

It is difficult to deny that the goal of every organization must include “results.”  To go through the actions of business, transactions, product development, program initiatives, and tactical execution WITHOUT the attainment of results is in itself disappointing, but is totally unacceptable if the “results” were never the focus, not measured, not spoken about, unclear, and were not at the heart of the leader and his or her team’s focus and conversations.

How do you do this?  One way to start is to ask yourself “how visual is my workplace?”  If for instance, safety, on-time shipments, customer satisfaction, or profit margins are important--how do you keep track of those?  Better yet--how does your team and how do your employees keep track of those?

A visual workplace is one where the company metrics aren't a secret, where they're not shared only among the management team.

A visual workplace is one where the "vital signs" are posted, they are shared, and they are used in daily decision-making.  A visual workplace uses "dashboards" or charts or bulletin boards to post the progress against the stated goals and objectives.

And while you're considering sharing vital information--why not post your entire strategic plan?  Whether you post it for all employees or in your office for you and your team to review frequently--Verne Harnish has created some outstanding tools for business planning.  Review and download his templates and planning forms at http://www.gazelles.com/.

One of the Gazelle's primary principles is to create measurements and themes and post them for all to see--and to track the progress throughout the year.

Three keys to creating a visual workspace are:

1. Select a small number of metrics to measure that reveal the progress of the company and departments towards the top objectives.

2. Use dashboards and easy-to-read graphs or charts to convey the "green light/red light" status toward the goals.

3.  Keep them updated.

And finally, engage your team and employees in conversations regularly around the progress you're making.  Bring attention to the measurements--and you'll bring attention to the results.